Marketing Strategy: Strategic marketing planning · The Planning Process
How firms move from mission to objectives, strategy, tactics and control, and why each step depends on the one before.
Try 3 questions
1. In a company with several divisions, which plan decides which businesses the company should be in?
- Each product's marketing plan
- The corporate strategic plan
- The annual sales budget
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Answer: The corporate strategic plan
Corporate strategy allocates resources across business units; marketing plans then work within a single business or product.
2. Theodore Levitt's "marketing myopia" describes a company that does what?
- Defines itself by product, not customer need
- Plans one year ahead instead of five
- Spends too little on advertising
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Answer: Defines itself by product, not customer need
Levitt argued that railroads declined because they saw themselves in the railroad business rather than the transportation business.
3. A drill manufacturer wants a mission statement that avoids marketing myopia. Which fits best?
- "We sell power tools in hardware stores"
- "We make the best electric drills"
- "We help people make holes and fix things"
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Answer: "We help people make holes and fix things"
Customers want the hole, not the drill; defining the business by the need keeps the firm open to new technologies that meet it.
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