Organizational Behavior: Personality and individual differences at work · The Big Five at Work
What the Big Five personality traits are, how each one relates to performance, satisfaction and teamwork, and where personality stops explaining behavior at work.
Try 3 questions
1. Across nearly all occupations, which Big Five trait most consistently predicts job performance?
- Extraversion
- Openness to experience
- Conscientiousness
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Answer: Conscientiousness
Large meta-analyses, starting with Barrick and Mount in 1991, found conscientiousness related to performance in every job family studied. Being organized, dependable and persistent helps in almost any role.
2. The Big Five emerged largely from the 'lexical hypothesis'. What does that hypothesis claim?
- Traits are learned mainly through the words parents use
- Personality is best measured by how people write
- Important traits become encoded as words in language
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Answer: Important traits become encoded as words in language
If a trait matters to people, languages develop words for it. Researchers factor-analyzed thousands of trait adjectives and repeatedly found five broad dimensions.
3. In which kind of job does extraversion most clearly predict better performance?
- Sales and management
- Accounting and auditing
- Laboratory research
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Answer: Sales and management
Extraversion helps where the work rewards social energy, assertiveness and frequent interaction. In jobs done mostly alone, its link to performance is weak.
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