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How businesses use information systems to make decisions, coordinate work, and manage the challenges of large technology projects.

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From Management Information Systems: Why Big IT Projects Run Late

Robert Solow quipped in 1987, 'You can see the computer age everywhere but in the productivity statistics.' What did this name?

  1. The digital divide between nations
  2. The IT productivity paradox
  3. The law of diminishing returns
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Answer: The IT productivity paradox

Heavy IT spending did not show up in productivity data for years; later research suggests gains came only with new processes and skills.

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